PATIENTS

NEW PATIENT INFORMATION


Welcome!  What you can expect when you visit our clinic for the first time:  An orofacial pain specialist will evaluate and review your current symptoms and medical history, examine areas of the face, teeth, jaw, head and neck, and order any diagnostic testing, if necessary. Also, the specialist will provide a self-care program to reduce any strain to the area and encourage healing. A treatment plan will be developed and if necessary, sent to your insurer for prior authorization and a summary letter will go to your referring doctor.

You may also be asked for information about your:

  • General Health
  • Previous diagnosis and treatments (including EMG, MRI, CT scans)
  • Health insurance

If you have medical records related to your visit with us, please send them in writing (fax or mail) before your visit. This allows our providers to be fully prepared for your visit.

Other items to bring to your appointment:

  • Insurance card(s)
  • Driver’s license
  • List of names, addresses and phone numbers of other current medical providers
Hipaa Policy

QUESTIONS FOR YOUR INSURANCE COMPANY


Prior to your appointment, please call your insurance provider to ask some of the following questions.  If you have any difficulty contacting your insurance provider, please let us know so we can help.


INSURANCE

Does your insurance policy cover NON-SURGICAL TMJ?


REFERRAL

Is a referral needed from your primary care clinic? Are there restrictions from your primary care facility on x-rays and imaging, physical therapy services or other treatments? Please note the patient is ultimately responsible for securing their referral from their primary care provider.


COVERAGE

Basic coverage. Examples include: Deductibles, life-time maximums, waiting periods, splint coverage (100%, 80/20%, deductibles, etc.)


OUTPATIENT MENTAL HEALTH

Does your insurance cover outpatient mental health?


Be aware that in the event you see more than one of our clinicians on the same date of service, your insurance company has the right to charge you a copay for each of the clinicians seen.  If the insurance company assesses more than one copay, we reserve the right to collect all required copays.

If your plan is a self-insured policy, there may be limitations on the benefits with your insurance carrier. The patient is responsible for knowing their insurance coverage. We do not accept the responsibility for knowing benefits within policies.


INSURANCE


The Minnesota Head & Neck Pain Clinic practicioners are providers for most major medical plans including:
  • Medica
  • Blue Cross/Blue Shield
  • Preferred One
  • Medicare
  • UCare
  • UnitedHealthcare
  • and others, please call your insurance or feel free to contact our billing department at (651) 332-7476
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The mission of the Minnesota Head & Neck Pain Clinic is to provide high-quality, effective patient care for head and neck disorders through a multispecialty, interdisciplinary approach designed to reduce pain and improve function for all our patients.

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Locations

Plymouth: (763) 577-2484
Fax: (763) 577-1375

St. Paul: (651) 332-7474
Fax: (651) 332-7475

Burnsville: (952) 892-6222
Fax: (952) 892-6477

St. Cloud: (763) 577-2484
Fax: (763) 577-1375

Copyright by Minnesota Neck and Pain Clinic 2019. All rights reserved.